<style type='text/css'>
.embeddedServiceHelpButton .helpButton .uiButton {
background-color: #005290;
font-family: "Arial", sans-serif;
}
.embeddedServiceHelpButton .helpButton .uiButton:focus {
outline: 1px solid #005290;
}
</style>
<script type='text/javascript' src='https://service.force.com/embeddedservice/5.0/esw.min.js'></script>
<script type='text/javascript'>
var urlParams = new URLSearchParams(window.location.search);
if(urlParams != 'undefined' && urlParams != '' && urlParams.get("utm_source") != null && urlParams.get("utm_source") == 'chatbot'){
console.log("Redirected from Chatbot");
} else {
console.log("Loading chatbot");
var initESW = function(gslbBaseURL) {
embedded_svc.settings.displayHelpButton = true; //Or false
embedded_svc.settings.language = ''; //For example, enter 'en' or 'en-US'
//embedded_svc.settings.defaultMinimizedText = '...'; //(Defaults to Chat with an Expert)
//embedded_svc.settings.disabledMinimizedText = '...'; //(Defaults to Agent Offline)
//embedded_svc.settings.loadingText = ''; //(Defaults to Loading)
//embedded_svc.settings.storageDomain = 'yourdomain.com'; //(Sets the domain for your deployment so that visitors can navigate subdomains during a chat session)
// Settings for Chat
//embedded_svc.settings.directToButtonRouting = function(prechatFormData) {
// Dynamically changes the button ID based on what the visitor enters in the pre-chat form.
// Returns a valid button ID.
//};
//embedded_svc.settings.prepopulatedPrechatFields = {}; //Sets the auto-population of pre-chat form fields
//embedded_svc.settings.fallbackRouting = []; //An array of button IDs, user IDs, or userId_buttonId
//embedded_svc.settings.offlineSupportMinimizedText = '...'; //(Defaults to Contact Us)
embedded_svc.settings.enabledFeatures = ['LiveAgent'];
embedded_svc.settings.entryFeature = 'LiveAgent';
embedded_svc.settings.extraPrechatFormDetails = [
{
"label": "Current URL",
"value": 'https://' + window.location.hostname,
"displayToAgent": true,
"transcriptFields": ["IAP_Current_URL__c"]
}
];
embedded_svc.init(
'https://stellantis6.my.salesforce.com',
'https://stellantis6.my.site.com/IAPCRM',
gslbBaseURL,
'00D5j000009noCZ',
'Einstein_Bots_Team',
{
baseLiveAgentContentURL: 'https://c.la2-c2-hnd.salesforceliveagent.com/content',
deploymentId: '5725j000000D4Fy',
buttonId: '5735j000000D6Xo',
baseLiveAgentURL: 'https://d.la2-c2-hnd.salesforceliveagent.com/chat',
eswLiveAgentDevName: 'Einstein_Bots_Team',
isOfflineSupportEnabled: false
}
);
};
if (!window.embedded_svc) {
var s = document.createElement('script');
s.setAttribute('src', 'https://stellantis6.my.salesforce.com/embeddedservice/5.0/esw.min.js');
s.onload = function() {
initESW(null);
};
document.body.appendChild(s);
} else {
initESW('https://service.force.com');
}
}
</script>
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